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Cancellation conditions

Individual reservation:

The stay must be paid no later than 15 days before arrival (deciding is the date the payment is credited to our bank account).  If the reservation is not pad it is automatically cancelled without any compensation. The Theresian Apartment reserves the right to occupy dates with other guests.

 

If cancellation is made 15 days before the arrival day, 0% of total price will be charged.

If cancellation is made less than 14-7 days before the arrival day, 50% of total stay will be charged.  

If cancellation is made less than 6-2 days before the arrival day, 70% of total price will be charged.     

If the cancellation is made less than 1–0 day before the arrival day, 100% of total price will be charged.

 

Group reservation and during Christmass period:

The stay must be paid no later than 31 days before arrival (decisive is receipt of money on account).  If the reservation is not paid it is automatically cancelled without any compensation.  The Theresian Apartment reserves the right to occupy dates with other guests.

 

If the cancellation is made 31 days before the arrival day, 0% of total price will be charged.

If the cancellation is made less than 30-15 days before the arrival day, 50% of total price will be charged.

If the cancellation is made less than 14-8 days before the arrival day, 70% of total price will be charged.

If the cancellation is made less than 7–0 days before the arrival day, 100% of total price will be charged.

 

In case the guest or the group arrive after agreed date or will shortens the stay – the entire stay has to be paid.