Brief apartment accommodation rules

Immediate termination of stay by the operator:

If the number of persons allowed during the stay is exceeded.

In case of destruction or damage to the accommodation facility (vandalism).

Accommodation rules:

1. The accommodated guest is obliged to familiarize himself with the accommodation (house) rules and respect them.
2. The accommodation concept at Theresian Apartment is self-service.
3. The property can only accommodate guests who have completed the online check-in form for all staying persons before arrival. The check-in form can also be completed in printed form upon arrival and must then be sent as a photo via email to spravce@theresian.cz or via WhatsApp at +420 605 814 488.
4. The guest is accommodated based on prior communication with the property manager. All necessary check-in information will be provided via SMS or phone call. The SMS will contain the code to the key box for the apartment as well as the chip for access to the building.
5. The use of the area during the stay is the client's responsibility.
6. Slippers must be worn when entering the building.
7. It is strictly forbidden to wear outdoor shoes in the building.
8. It is strictly prohibited to move or take any furniture or equipment outside the building. All guests are required to maintain order and cleanliness and to treat the furnishings and facilities with care and respect. Containers for mixed waste are located in front of the apartment building. Recycling containers are available on the main street, opposite the municipal office.
9. The guest is obliged to act in a manner that prevents damage to the building and its equipment, avoids the risk of fire, and prevents situations that may require police or medical intervention. Within their capabilities, the guest must take all reasonable measures to prevent the spread of fire or to avert any imminent danger.
10. Accommodation with animals is not allowed.
11. From 10:00 to 6:00, it is necessary to observe the night silence.
12. For safety reasons, the client does not leave children unattended on the premises.
13. The guest is required to settle the accommodation payment before arrival, either by online card payment, bank transfer, or in person at the reception of Theresian Hotel in Olomouc.
14. The self-service bar in the common room is charged according to the current price list. Payment for purchased items should be made either via QR code using online banking or in cash into the collection box. When paying via QR code, please include the quantity and type of items purchased. A receipt can be provided upon request.
15. Smoking is strictly prohibited in the entire building under a fine of CZK 5000.
16. Every time the guest leaves the accommodation facility, the guest is obliged to turn off the water taps, close the windows, turn off the electrical appliances, turn off the lights, and lock the apartment door.
17. On the day of the end of the stay, the guest is obliged to vacate the room by 10:00 otherwise next night will be charged.
18. Upon departure, the guest is required to return the keys to the key box located at the building entrance.
19. In the event of damage to the equipment of the room or common areas or for the loss of the keys, the operator is entitled to demand appropriate financial compensation from the guest.
20. Defects must be reported to the facility manager immediately.
21. The lessor of the building is not responsible for injuries and damage to the property of users of the accommodation facility.
22. Liability concerning natural and legal persons is governed by the Civil Code.
23. In case of gross or repeated violations of the conditions of accommodation, the owner of the object has the right to cancel the accommodation.